Shipping policy

Where we ship

We ship to addresses in the United States, including Puerto Rico, U.S. territories, and APO/FPO/DPO military addresses. We do not ship outside the United States at this time.

What it costs

Standard shipping is free on every engine computer we sell. For many addresses, checkout also offers UPS 2nd Day Air; its price is shown before you pay.

When your order ships

Every unit is built to order: we program it to your VIN before it leaves us. Orders ship the next business day. We do not ship on weekends or holidays.

If your VIN is missing or does not check out, we contact you before we program the unit, and it ships once the VIN is confirmed.

Tracking

When your order ships, you get a shipping confirmation email with your tracking number.

Delivery

Delivery times after your order ships are set by the carrier and are estimates, not guarantees. If you choose UPS, please use a street address — UPS does not deliver to P.O. boxes.

Check your address

Please check your shipping address before you order. If a package comes back to us because the address was wrong or incomplete, the cost to ship it again is yours.

Damaged or lost packages

If your unit arrives damaged, keep the box and packing it came in and call or text 812-510-3163. We send you a replacement, with a prepaid return label in the box. Pack the damaged unit in that box and send it back with the label — the shipping is on us. See our Refund policy for more.

If tracking stops moving or your package does not arrive, call or text us and we will work it out with the carrier.

Questions?

Call or text 812-510-3163 or email ecugurus@gmail.com. Have your order number handy.